Get in touch

Have a question, a billing issue, a data request, or a partnership idea? The fastest way to reach us is email — it lands directly with the team.

What to reach us about

• General support — questions about the platform, your account, or the data.
• Billing & subscriptions — plan changes, cancellations, or charges (see our Terms).
• Privacy & data requests — access, correction, or deletion of your data (see our Privacy Policy).
• Partnerships & press — accessory vendors, collaborations, or media.

Response time

We’re a small, owner-run team and read every message. We aim to reply within one to two business days. For urgent vehicle, recall, or purchase decisions, always confirm directly with Tesla and official sources first.

Who runs CyberTrack

CyberTrack HQ is built and operated by CIMLAS Bespoke Solutions LLC — an independent platform, not affiliated with, endorsed by, or sponsored by Tesla, Inc. Learn more at cimlasbespoke.com.